40 Q&A
HP Certified Professional Selling HP Commercial Solutions Exam #HP2-E21
Exam Datasheet
This exam is required for HP partners and internal HP employees wishing to fulfill
the requirements for the Accredited Sales Professional designation and earn the HP Commercial SMB Solution [2006 or later] credential.
Key Topics
Objectives
1.0 Sales Processes of HP Commercial Solutions
??Determine sales cycle steps
??Identify partners
Develop an understanding of the IT trends and market
place
2.0 HP Commercial Solutions Architectures/Technologies
??Describe Server offerings.
??Describe Storage solutions.
Demonstrate ability to discuss IT terminology in the
customer?? context at a business value level.
Describe PSG offerings
Describe IPG offerings
3.0 HP Commercial Solutions
??Describe software, hardware and services product
benefits.
??Recognize HP products and solutions
??Describe HP?? unique business value.
HP2-E21 Selling HP Commercial Solutions Exam Datasheet
Objectives
4.0 Planning and Design of the HP Solution
??Determine/identify products that your customer needs
5.0 Solution Implementation and Customer Satisfaction
??Ensure customer satisfaction
Exam Specifications
??Number of items: 40
??Passing Criteria: 70%
??Time Allocated: 60 minutes
Available Study Materials
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