Exam-Pack 70-623:
Supporting and Troubleshooting Applications on a Windows Vista Client for Consumer Support Technicians
Exam 70-623 for MCITP Certification
Trainer: James I. Conrad (Trainer Comments)
Running Time: 10 Hours
Operating systems can certainly mystify users. And Vista, which comes pre-installed on most home and small office computers, is no exception.
In this video series James Conrad explains how to tame Vista. Along with lots of great tips and tricks, James shows you how to use Vista's tools to keep your home and small-office clients happy and appreciative.
Vista Tools
Security is always a concern. By using Vista tools like Windows Defender, pop-up blockers and Bit Locker you'll provide your clients with piece of mind and bulletproof hard drives.
Home and small-business users are nearly all networked now. James shows you how to address Wifi and other network concerns.
Vista interfaces with a multitude of devices, including printers, fax machines, copiers, mobile phones, cameras, camcorders, scanners and pocket PCs. Discover how to support and troubleshoot these devices.
And of course you'll want tools to solve operating-system problems. Vista has plenty of great tools for OS difficulties, including BCD Edit, System Restore, System Filechecker, collector sets, Event Viewer and Windows Memory Diagnostic.
By the time you're done you'll thoroughly understand the following Vista support and troubleshooting topics:
- Installing and upgrading
- Customizing and configuring settings
- Configuring security
- Troubleshooting and repairing networking
- Troubleshooting and repairing Vista
- Installing, configuring and troubleshooting various devices
- Assessing your clients' hardware, level of expertise and needs
MCITP Certification
Microsoft Certified IT Professionals (MCITP) carry real clout in today's technology-driven world. Passing the 70-623 exam along with Microsoft's 70-620 exam (Windows Vista, Configuring) earns you MCITP certification.
Contents: Supporting and Troubleshooting Applications on a Windows Vista Client for Consumer Support Technicians -- Exam-Pack 70-623
- Intro
- Installing and Upgrading Windows Vista Part 1
- Installing and Upgrading Windows Vista Part 2
- Post Installation Tasks
- Post Installation: Windows Applications Part 1
- Post Installation: Windows Applications Part 2
- Performance Analysis
- Optimizing Performance
- User Accounts and User Account Control
- Windows Security Part 1: Windows Security Center
- Windows Security Part 2: Parental Controls, IE 7+
- Windows Security Part 3: File and Printer Sharing
- Windows Security Part 4: Protecting Data
- Networking Part 1: Network and Sharing Center, File and Printer Sharing
- Networking Part 2: Network Protocols and Services
- Networking Part 3: Wireless Networking
- Devices Part 1: Mobile Devices, Digital Cameras, Media Devices, Peripherals
- Devices Part 2: Printers, Fax Machines, and Copy Devices
- Troubleshooting Windows Vista
Prerequisites
Microsoft's 70-620 exam is a prerequisite for the 70-623 exam.
Here's what you'll learn in each video of the Supporting and Troubleshooting Applications on a Windows Vista Client for Consumer Support Technicians -- Exam-Pack 70-623 series:
Video 1 - " - "Series Introduction" Video 2 - " - "Install and Upgrade Windows Vista, Part 1"
- Evaluate potential upgrade environments, prepare to install Windows Vista, Troubleshoot and resolve installation issues, User State Migration Tool, Windows Easy Transfer, Home, Home Basic, Business, Enterprise, Ultimate, upgrade considerations, hardware requirements, vista capable, vista premium. Video 3 " - "Install and Upgrade Windows Vista, Part 2"
- Evaluate potential upgrade environments, prepare to install Windows Vista, Troubleshoot and resolve installation issues, User State Migration Tool, Windows Easy Transfer, hard disks, partitions, upgrade, migrate, clean install, Troubleshoot and resolve installation issues. Windows Vista Upgrade Advisor. Video 4 - " - "Post Installation Tasks"
- Troubleshoot and resolve post-installation issues, program compatibility tools, program compatibiity assistant, program compatibility wizard, compatibility tab, compatibility alternatives, virtual server, application virtualization, softgrid, dual-boot, system restore, system protection, configure windows aero, display settings, resolution, hardware, uninstall, hardware acceleration, dual-monitor, direct-X, refresh rate, color management Video 5 - " - "Post-Installation: Windows Applications, Part 1"
- Customize and Configure Settings, Evaluate user requirements and recommend, set up, and configure appropriate applications,configure Sidebar, Windows Media Player, Windows Media Center, Windows Media Extender, XBOX 360, evaluate user requirements and recommend, set up, and configure applications. Video 6 - " - "Post-Installation: Windows Applications, Part 2"
- Customize and Configure Settings, Evaluate user requirements and recommend, set up, and configure appropriate applications, Install, configure, and troubleshoot digital cameras and camcorders, Install, configure, and troubleshoot media devices, Windows Photo Gallery, Windows Movie Maker, Windows Live Messenger, Windows Meeting Space, Windows Firewall, People Near Me, webcam, video, digital photography, .wmv, .jpg Video 7 - " - "Performance Analysis"
- Evaluate user's system and recommend appropriate settings to optimize performance, task manager, taskman, resource monitor, performance monitor, reliability monitor, 3 Video 8 - " - "Optimizing Performance"
- Evaluate user's system and recommend appropriate settings to optimize performance, startup programs, windows defender, visual effects, disk performance, disk management, extend disk, shrink disk, readyboost, RAID-0, RAID-1, RAID-5, msconfig, system configuration, registry, startup group, software explorer, NTFS, indexing, disk defragmenter, diskkeeper, stripe set, mirroring, stripe set with parity. collector sets, system information, windows experience index, hard disk, processor, memory, solid state circuits Video 9 - " - "User Accounts and Accounts Control"
- Customize and configure user accounts, Configure user account control, local policy, elevate privileges, user profile, user files.
Video 10 - " - "Windows Security Part 1: Windows Security Center" - Configure Windows Vista Security, Configure Windows Security Center, configure firewalls, configure windows updates, configure windows defender, configure user account control, remove malware from a client system. Video 11 - " - "Windows Security Part 2: Parental Controls, IE 7+"
- Configure Windows Vista Security, Configure Parental Controls, configure Internet Explorer 7+, certificate authority, trusted parties, pop-up blocker, content advisor, password reset disk,
Video 12 - " - "Windows Security Part 3: File and Printer Sharing" - Configure Windows Vista Security, protect data, file sharing, folder sharing, printer sharing, share permissions, ntfs permissions, printer driver, co-owner, contributor.
Video 13 - " - "Windows Security Part 4: Protecting Data" - Configure Windows Vista Security, Protect Data, bitlocker, backup status and configuration, complete pc backup, backup files, restore files
Video 14 - " - "Networking Part 1: Network and Sharing Center, File and Printer Sharing" - Configure and Troubleshoot Windows Vista by using the Network and Sharing Center, Troubleshoot File and Print Sharing, password protected, network discovery, printer drivers, user accounts, print queue.
Video 15 - " - "Networking Part 2: Network Protocols and Services" - Configure and Troubleshoot Network Protocols, Configure and Troubleshoot Network Services at the Client, TCP/IP V4, TCP/IP V6, Domain Name System, DNS, Dynamic Host Configuration Protocol, DHCP, IP Address, default gateway, WINS, Automatic Private IP Address, APIPA, HOSTS file Video 16 - " - "Networking Part 3: Wireless Networking"
- Install, Configure, and Troubleshoot Devices, Configure and Troubleshoot Wireless Networking, temporal key integrity protocol, TKIP, advanced encryption standard, AES, ad-hoc network, service set identifier, SSID, encryption, wired equivalency protocol, WEP, Wi-Fi Protected Access, WPA, radio frequency, Linksys, Cisco, administrator password, diagnose and repair. Video 17 - " - "Devices Part 1: Mobile Devices, Digital Cameras, Media Devices, Peripherals"
- Connect periphals to windows vista, install, configure, and troubleshoot mobile devices, install, configure, and troubleshoot digital cameras and camcorders, install, configure, and troubleshootmedia devices, USB, mobile phone, pocket PC, bluetooth, synchronizing Video 18 - " - "Devices Part 2: Printers, Fax Machines, and Copy Devices"
- Install, Configure, and Troubleshoot Printers, Fax Machines, and Copy Devices, USB, Toner, Ink, inkjet, laser, color laser, facsimile. Video 19 - " - "Troubleshooting Windows Vista"
- Diagnose a specified issue, repair a corrupted operating system, startup repair, bcdedit.exe, last known good, system restore, system file checker, SFC, event viewer, collector set, windows memory diagnostics, safe mode, safe mode with networking, safe mode with command prompt.
All trademarks and copyrights are the property of their respective holders.
|
SetHome
Bookmark
Contact
Size:630.77 MB 
